Category: Technology Industry

BrandPost: Network Automation Confessions of a Support Engineer

In 1994 and 1995 it was Boyz II Men, Pulp Fiction, and the TV show Friends. I was working as a network technical support engineer, and my team had two key accounts for which we were on the hook, 24×7. One was a large financial institution, and the other was a big healthcare organization. Both kept us Read More